The Serai Cottage Downtown Hotel, Kuala Terengganu ➤ Reviews, Rooms & Prices 2025

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The Serai Cottage Downtown Hotel Kuala Terengganu Exterior photo

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Key details

About the Hotel

Pt38723 Jalan Lapangan Terbang, Kuala Terengganu, Malaysia, 21300

Nice

6.4

/10

3.5

“The location was perfect, with easy access to attractions and dining.”view full review

The Serai Cottage Downtown Hotel offers modern accommodations with essential amenities in Kuala Terengganu. This 3-star hotel features a restaurant, 24-hour front desk, and free WiFi throughout the property.

Rooms & Amenities

Rooms at The Serai Cottage Downtown Hotel include features such as air conditioning, a seating area, and a flat-screen TV. Various room types are available, including double rooms, twin rooms, and family rooms, each equipped with private bathrooms and basic amenities.

Dining Options

A buffet breakfast is available daily at the hotel's restaurant. Guests can also enjoy drinks at the snack bar, which adds to the dining experience.

Leisure & Attractions

Leisure activities at The Serai Cottage Downtown Hotel include darts. The hotel provides easy access to local attractions such as the Terengganu State Museum located 5 km away and Mydin Mall Gong Badak, which is 1 km from the premises.

Services & Transportation

The hotel's services include a 24-hour front desk for guest assistance. Transportation options include proximity to Sultan Mahmud Airport, which is just 5 km away.

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Select your room type

The Serai Cottage Downtown Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Chalet

2 persons

325 sq. feet

1 King-size bed

room details

Chalet

2 persons

295 sq. feet

2 King Size Beds

room details

Three-Bedroom Apartment

7 persons

605 sq. feet

2 Single beds

Air conditioning

room details

King Room

2 persons

260 sq. feet

1 King-size bed

Shower

Air conditioning

room details

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Facilities

The Serai Cottage Downtown Hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Options

“I truly enjoyed the breakfast at The Serai Cottage! The food was amazing, and it really set a positive tone for my day. Plus, I opted for the lunch package for our family day, and it was absolutely worth it - everyone loved the flavors!” view full review

Family-Friendly Swimming Pool

“The swimming pool is lovely and perfect for families! It's spacious enough for both toddlers and adults, making it easy for us to spend quality time together while the kids splashed around having fun.” view full review

Comfortable Sleeping Arrangements

“I stayed in a Standard Queen Room, and the bed was very comfortable! It had all the basic amenities like a fridge and electric kettle, made my stay more enjoyable. The room setup was just what I needed for a restful night.” view full review

Convenient Parking Facilities

“Parking was easy and hassle-free. The designated parking area right in front of the hotel made it so convenient for us to access our vehicle whenever we needed. It added to the overall stress-free experience during our stay.” view full review

Facilities: Nice

6.6/10Review score

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Housekeeping

Dining

Snack bar

Children

Children's pool

Spa & Leisure

Outdoor swimming pool

Room features

Air conditioning

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

The Serai Cottage Downtown Hotel Location

Pt38723 Jalan Lapangan Terbang, Kuala Terengganu, Malaysia, 21300

Map view

Pt38723 Jalan Lapangan Terbang, Kuala Terengganu, Malaysia, 21300

City landmarks

Shopping Area

Mydin Mall

2100 ft

Landmark

Desa Ukiran Kayu Istana Tengku Long

2200 ft

Mall

Mydin Mall Gong Badak

3000 ft

Landmark

Stadium Tertutup Gong Badak

3300 ft

Landmark

Tasik Stadium Gong Badak

4700 ft

Mosque

Crystal Mosque

3.0 mi

Airport

Sultan Mahmud Airport

1.3 mi

Shopping Area

Giant Shopping Mall

1.2 mi

Market

Pasar Batu Enam

1.2 mi

Mosque

Masjid Al Abrar Bukit Tok Beng

1.3 mi

Museum

Terengganu State Museum

2.9 mi

Landmark

Surau Haji Nuh Gong Kijang

1.5 mi

Mosque

Masjid Jamek Tok Jiring

1.6 mi

Mosque

Masjid Pengkalan Arang

1.6 mi

Market

Pasar Bukit Tunggal

1.7 mi

Landmark

Tanah Perkuburan Besar Kg Bukit Tumboh

1.7 mi

Mosque

Masjid Tebauk

1.8 mi

Landmark

Masjid Seberang Bukit Tumboh

1.9 mi

Landmark

Masjid Kg Tanjung Bunut

2.0 mi

Landmark

Islamic Heritage Park

2.9 mi

Landmark

Street art

2.9 mi

Beach

Pantai Teluk Ketapang

2.3 mi

Mosque

Masjid Al-Ikhlas

2.4 mi

Mosque

Masjid Bukit Berangan

2.4 mi

Landmark

Kota Lama Duyung

2.5 mi

Park

Pasar Payang Kuala Terengganu

2.9 mi

Island

Duyong Island

2.5 mi

Landmark

Pulau Warisan KT

2.8 mi

Mosque

Masjid Kampung Duyung Kecil

2.5 mi

Landmark

Dapo Pata Kontena Tok Jembal

2.6 mi

Nearby

Airport

Sultan Mahmud Airport

1800 ft

Restaurants

Secret Recipe KT

100 ft

10 Jalan Kampung Daik Pusat Niaga Paya Keladi

Getting around

City Centre

Kuala Terengganu9 min · 3.4 mi

Airports

Sultan Mahmud (TGG)10 min · 4.0 mi

Kerteh (KTE)213 min · 87.9 mi

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Property information and rules

Check-in

from 15:30-23:59

Check-out

from 07:00-12:00

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about The Serai Cottage Downtown Hotel from previous guests about their experience.

Review score

Based on 57 verified reviews

6.3/10

Nice

49%

Recommend

Cleanliness

6.5/10

Comfort

6.7/10

Facilities

6.6/10

Free Wi-Fi

5.6/10

Location

7.6/10

Staff

7.6/10

Value for money

6.8/10

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